Using the Atell Psychic Tarot site and services, means you agree to and accept the following the terms and conditions.
You must be 18 or over to participate in a reading with Atell.If you under any Medical treatment for psychiatric problems that could impair your decision to engage in a psychic and spiritual reading, Atell will need to evaluate and discuss whether the reading can continue.
Atell reserves the right to terminate the reading at any time if:
She feels a connection with a client has not been achieved.She feels that the client is not psychologically responding positively and to carry on could cause harm to client.If the client shows an aggressive or confrontational attitude, or becomes highly irate or upset during the session.No fee will be paid if Atell terminates a reading due to lack of a connection and she will refund the booking fee. If a reading is terminated because of aggression or abuse on part of the client, the booking fee is forfeit and Atell will not issue a refund.Atell reserves the right to refuse a booking for any reason. Should this happen, a refund will be given.
Readings
Atell does not do predictions regarding health (mental or physical) and does not read on life expectancy. Requests touching on these topics will be refused.All information given by Atell, is given on the understanding that nothing is 100% certain. This is especially true with the subtle vibrations of psychic and spiritual connections where you and those around you have free will to change your path and outcomes.The client will take full responsibility, being of sound mind, for accepting or not accepting any guidance given, predictions and spiritual communication.All information is given for the client to use of their own free will and cannot substitute medical, legal, financial, or psychiatric advice.Atell does not guarantee accuracy for any given reading, as the connection tends to differ from client to client. Paying for a reading means paying Atell for the time and energy spent, in order to relay her impressions on the questions asked.
Payment
All payments via the atellpsychictarot.co.za domain are completed via EFT. Payment confirmation must be sent for all bookings. Confirmation can be sent via sms to 0812159357 or via email to query@atellpsychictarot.com
Scheduling
If you miss your appointment, Atell reserves the right to refuse a refund.Atell will reschedule a reading once or offer you the remainder of your appointment time if you arrive late. If you miss the appointment again the reading fee is forfeit and the appointment cancelled.Readings can be rescheduled last-minute (with less than 24 hours to go until the appointment) a maximum of once, but you have to contact us to let us know. Standard readings cannot be converted to emergency readings. If you book a standard reading ahead of time, the session cannot be rescheduled to an earlier time with less than 24 hours to go until the desired booking time. Any booking that leaves less than 24 hours until the appointment time qualifies as an emergency booking. This includes last-minute extensions.If Atell cancels a reading due to illness or unforeseen circumstances, she will offer an alternative time slot for the reading.
Delivery Times
Phone or Skype emergency bookings are responded to as soon as possible and scheduled within 24 hours on working days (Mondays to Fridays 8am to 5pm GMT+2). The first available slots will always be offered, unless you have a specific date/time request. Standard phone or Skype readings are always booked with a minimum waiting time of 24 hours.Emergency/priority email readings are delivered within 12-24 hours on working days (Monday to Friday 8am-5pm GMT+2). Standard email readings are delivered 48-72 hours on working days (Mondays to Fridays 8am to 5pm GMT+2) Placing an order over a weekend means you will receive a response on either a Monday (emergency email readings) or Tuesday or Wednesday (standard email readings). If there are any delays, Atell or her assistant will be in touch to let you know and to give you an updated time/date for completion.
Refunds
Readings will not be refunded once the service is complete. If you feel you are not properly connected, during a phone or skype reading, you are required let Atell know immediately. Should this occur within the first 1/4 of the reading, Atell will consider a refund.Once the call ends, the service is considered complete and no refunds will be given. Email readings are considered complete once delivered, and a refund will not be given for any reason.
Chargebacks
If there is a chargeback after your session, you are liable for any charges incurred. All your personal information and a transcript of the reading or services rendered will be provided to Paypal. Initiating a chargeback after a reading will result in a permanent ban from using the atellpsychictarot.com site and/or booking any further readings or related services.
Discount Codes and/or Special Offers
Discount codes and/or special offers are valid for specific time periods. The expiry dates for any coupon or offer are stated clearly on the relevant page/s. Discount codes/special offers/coupons cannot be combined with other special offers. Discount codes or specials cannot be applied retroactively (ie: Credit or partial refunds will not be given for readings booked at the full rate during the promotional period.) It is the client’s responsibility to ensure he/she uses the coupons or discount codes when available. Each coupon code can be used once per client, unless stated otherwise on the relevant page. If you have difficulty redeeming a coupon or discount code, let us know so we can assist.
Use of the website, services and/or contact information
Atell reserves the right to restrict an individual’s access to the website, services, and communication methods such as whatsapp, skype, email, or phone numbers for any reason. Should someone be blocked from using the services, all subsequent bookings will be refunded immediately without explanation. Reasons for this restriction include but are not limited to: Aggressive, disrespectful, or confrontational behavior, repeated requests for free services, or abuse of the contact information offered.
Service Descriptions
By booking a reading, or ordering an email or healing service, you agree that you have read the relevant service description and that you are familiar with what the service entails. Claiming that you did not know what was covered or disputing what you did receive will not entitle you to additional free services. Services are always delivered to cover exactly what is outlined in each service description.

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